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  1. Journey.do Help Center
  2. Facilitator FAQ's

Facilitator FAQ's

  • How do I record and attach audio in a Note?
  • How do I check if a learner’s story was copied from another source?
  • How do I check if a learner’s story was AI-generated?
  • How do I include Notes when creating a Growth Plan?
  • How do I check a learner's progress?
  • How do I assign Certificates (certs) to Learners?
  • How do I use Sprout (AI Assistant)?
  • How do I create a Growth Plan?
  • How do I review a member's story?
  • How do I create a Transition Plan?
  • How do I create a new user account and send them an invite?
  • How do I enable AI Virtual Intake for my members?
  • How do I create a Note or a Case Note?
  • How to whitelist Journey.do into your internal network?
  • How do I create an invite code or link for my group?
  • How do I download my member's certificates?
  • How do I reset a managed user's password?
  • How do I search for a member across multiple groups?
  • How do I change someone's role in my group?
  • How do I add people to my group?
  • How do I edit my group's settings?
  • How do I transfer members and their progress to a different group?
  • How do I create my account?
  • How can I manage my notifications?
  • How do I check on my member's pre-survey answers?
  • How do I switch Groups?
  • How do I access all the reviews I previously made?
  • How do I share a Plan with a guardian?
  • How do I make use of AI insight to provide coaching feedback and when creating a Transition Plan?
  • How do I generate a 2FA code for my members?
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